We provide laundry, dry cleaning, wash & fold, ironing, shoe care, clothing alterations, home cleaning, and free clothing recycling – all with free pickup and delivery.
2. Where do you currently operate?
We currently serve customers in and around Greater Manchester. Enter your postcode during booking to check if we cover your area.
3. How do I place an order?
You can schedule a pickup via our website or the Washman app. Just select your service, choose a time slot, and we’ll take care of the rest.
4. What’s the turnaround time?
Most laundry and dry cleaning orders are returned within 24–48 hours. Express service is available for same-day or next-day turnaround.
Asked Questions
Pricing & Payment
1. How much do your services cost?
Prices vary depending on the service. For example, a standard laundry bag (up to 6kg) starts at £17.99. You can view our full pricing on the Pricing page.
2. Is collection and delivery really free?
Yes! All Washman orders include free pickup and delivery at your selected time.
3. How do I pay?
Payments are made securely through our website or app using debit/credit card, Apple Pay, or Google Pay.
Asked Questions
Subscriptions
1. Do you offer subscription plans?
Yes, we offer weekly and monthly subscription plans for laundry and home cleaning. These include regular pickups and special discounts. Plans can be managed or paused anytime through your account.
2. Can I cancel my subscription anytime?
Absolutely. You can cancel, pause, or modify your subscription through your dashboard. No long-term commitments.
Asked Questions
Garment & Order Care
1. What if my clothes are damaged or lost?
We take garment care seriously. If you believe an item was damaged or lost, please contact us within 24 hours of delivery. We’ll investigate and offer repair, replacement, or compensation.
2. How do you handle delicate or special-care items?
We follow all care label instructions. You can also include special notes when booking. For delicate fabrics, we use gentle, eco-friendly cleaning methods.
3. Do you offer ironing only or stain removal?
Yes, we offer standalone ironing, stain treatment, and specialised cleaning upon request. Just select the service or add a note during booking.
Asked Questions
Home Cleaning
1. What’s included in your home cleaning service?
Our standard home cleaning includes dusting, vacuuming, mopping, kitchen and bathroom cleaning, and general tidying. You can request extras like deep cleaning or carpet care.
2. Can I book a recurring cleaner?
We aim to assign the same cleaner for recurring appointments where possible. You can manage this in your booking preferences.
Asked Questions
Account & App
1. Do I need an account to use Washman?
Yes, creating an account allows you to manage orders, subscriptions, delivery preferences, and more. It’s quick and easy to set up via our app or website.
2. Where can I download the app?
The Washman app is available on the App Store and Google Play. Search “Washman UK” to download and get started.
